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Dubai CommerCity: A 'city' for online shopping

With the rise of e-commerce during lockdown and online retailers flourishing amidst a pandemic, Dubai CommerCity is the ideal opportunity for e-retailers and investors

Dubai CommerCity (DCC) introduces the growing opportunities available to the e-commerce companies within the MENASA region.

Middle East’s e-commerce market is set to reach around $69 billion by 2020, becoming one of the world’s fastest growing international markets. DCC will play a pivotal role in the development of the e-commerce sector. It will provide growth opportunities for global and regional manufacturers, as well as distributors and global e-retailers. DCC will offer a unique e-commerce ecosystem for companies in the industry such as software as a service, logistics as a service, call centers, web developers, photoshoot studios, amongst others.

Dubai CommerCity is the first e-commerce free zone dedicated to the growing E-commerce market in the Middle East, North Africa and South Asia (MENASA) region. It is a joint venture between Dubai Airport Freezone Authority (DAFZA) and Wasl Asset Management Group with an investment of AED 3.2 billion spread over an area of approximately 2.1 million square feet. The free zone is a strategic project, aimed at elevating Dubai’s position as a leading centre for e-commerce. It is set to shape the future of e-commerce in Dubai, becoming a regional hub for the industry by providing unique services that add value to customers’ businesses.

DCC will be the ideal regional hub for e-commerce businesses looking to offer services in the Middle East and beyond, given its strategic location close to Dubai International Airport (DXB), the world’s busiest international airport. It will optimize the experience of foreign investors by offering solutions that ensure ease of doing business.

DCC promises efficient customs procedures and full-service one-stop shop for regulatory bodies to facilitate trade. It offers smart infrastructure and world-class services for the e-commerce industry players attracting the right pool of foreign direct investors to benefit from DCC’s unique value proposition and its top-notch ecosystem. To facilitate e-commerce business, Dubai CommerCity has fostered tie-ups with third party service providers to ensure all the elements of the ecosystem are provided for the investors. 

Commenting on Dubai CommerCity’s contribution, Ms. Amna Lootah, Assistant Director General, DAFZA said: “DCC is committed to boosting the growth of the regional e-commerce industry. Through cutting edge technologies, state-of-the-art services and the right infrastructure - we are establishing a base for e-commerce companies to feed into a greater ecosystem that works in an integrated way. DCC will offer growth opportunities and a specialized offering for global and regional investors in the industry”.

Dubai CommerCity is spread across a total built up area of 520,000 SQM with office spaces of 240,000 SQM and logistics units covering 54,000 SQM. Dubai CommerCity is divided into three modern and innovatively-designed clusters: the Business Cluster containing 12 modern g +6 office buildings and green spaces; the Logistic Cluster consisting of 105 logistic units (dedicated and multi-client) equipped with the latest technology; and the Social Cluster comprising of multi-purpose halls, flagship and super stores where customers can exhibit their products, science labs to innovate, photoshoot studios, modular exhibition centers, wellness centers, and a range of restaurants and cafés. Dubai CommerCity has implemented state-of-the-art technologies to provide investors with a smart & quality-focused business ecosystem. First batch of Phase-I is scheduled to be delivered in Q4 2020.

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